![]() ![]() ![]() Maybe I was too naive and unfamiliar with hiring lawyers, but my reasoning was that the goddamn first repair shop fucked around with stuff so much that the Walmart shop would just point their fingers at them, they’d point back, and I wouldn’t be able to prove anything. No, I didn’t seriously consider legal action. So that’s my tale of the $3000 oil change. The transmission was ok with only the residual oil for a little while, until it was driven for a significant amount of time on the highway, when it finally got hot enough to break down. Probably wondered why the car didn’t take in very much oil, shrugged their shoulders, and went about their business. So what must have happened was that the Walmart oil-change guy opened and drained the transmission fluid, thinking it was the engine oil, then added the “replacement” oil into the proper oil reserve, and called it done. We did a bit of research online, and noticed a number of comments saying that, on the 1996 Camry, the nut to open and drain the engine oil looked very, very similar to the one that serves the same function for the transmission fluid. We told him go ahead, and a week or two later it was fixed. The cheapest remedy he could offer us was a transmission rebuild, for about $3000.00. They got in there, observed a couple of oddities that the first shop probably did (nothing too serious), and got to the root of the problem: the transmission chamber was empty of oil, and several gears had melted and fused or otherwise broke. The Toyota mechanics knew what they were doing. ![]() Fortunately even my naïve, trusting self could smell the BS here, and we ordered them to put everything back together, and had it towed to a Toyota dealer shop. I saw a guy banging on my car’s innards like a dang monkey. As in, they didn’t even know about some locking pins to get some parts apart, and were insisting that it was impossible to disassemble. We got it towed to a nearby independent shop one of my wife’s friends recommended… and they turned out to be a bunch of idiots. Fortunately she was able to pull onto the shoulder safely. Next day, while my wife was driving to her work on 880, the car’s temp gage flew up into the red, some error lights went on (I don’t remember exactly which), and the car basically died. It all seemed to go fine, and we took the car home. Super cheap (maybe $15), so we thought we were getting a great deal. Some 20 years ago we took my wife’s 1996 Camry (the model turns out to be important) in to a Walmart oil-change service. Because of that, I am not providing the name and address, as I don't want to be accused of doxing anyone. In this case, that's the same as the owner. You will need to have the process server send the court docs to the "Agent For Service Of Process" as listed in their statement of information. In other words, suing JL will not help as they are not the legal party carrying liability. LLC is the franchise owner for that particular Jiffy Lube. How did I find this? Check the info for that location: You can find their "statement of information" on They were hard to find with such a generic name, but you need to sue M.C. ![]() You'll have your money back quicker than you can blink your eye. Small claims court! Yes it's petty, but it's Jiffy Lube so I'd be petty lolĬame here to comment that. Word of caution tell them not to take anything extra out of your vehicle otherwise you may pay more later too. They cost me more money because of their stupid upsell antics. So now I will not be going back to that specific franchise because they don’t treat their customers right. I said I would gladly pass along the mechanics number so they could speak but they said they can only go off the invoice. I shared my mechanics notes and granted he we more descriptive on the phone but Jiffy lube is unwilling to accept any fault because they don’t explicitly see “air filter installed improperly” on the mechanic notes. I requested a refund for the oil change and their manager called me to question the claim. I took it to a mechanic who found debris in the mass air flow sensor and said the air filter seal was off causing the issue. Now 2 weeks later my car is sputtering with no check engine light and dies immediately upon starting. I decline and they put them back in my Honda. I took my car in for an oil change, they take out my filters and try to upsell me for replacements. ![]()
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